Vikram Grover Start a conversation

Vikram Grover — Sales Director, Enterprise Apps at LTM — Enterprise IT Transformation & Growth Leader, Toronto

Enterprise Transformation · AI Strategy · Growth Leadership Toronto, Canada

Modernize IT.
Scale AI.
Grow the business.

LTM · Former PwC & Cognizant Business Consulting
Executive Profile Career overview

Consulting depth. Commercial ownership.

My career has developed at the intersection of enterprise technology strategy, complex transformation, and commercial growth. I work with CIOs, CTOs, CFOs and business leaders to modernize technology landscapes, optimize investment, and establish scalable platforms for future growth.

My consulting foundation at PwC and Cognizant Business Consulting shaped a structured, business-first approach: understand the operating challenge, define measurable outcomes, and align architecture, investment, and execution around them.

Today, as Sales Director for Enterprise Apps at LTM, I lead sales across Microsoft Business Applications, Pega, Appian, low-code, and integration platforms — combining that consulting perspective with commercial leadership to help organizations move from fragmented initiatives to governed enterprise transformation.

Role scope
  • Executive relationship development
  • Strategic account and market growth
  • Complex enterprise opportunity shaping
  • Platform and hyperscaler alliances
  • Transformation strategy and value articulation
  • Coordination across sales, consulting, and delivery
Career Foundation Consulting · Platforms · P&L · Delivery

From consulting to P&L.

Management Consulting

PwC and Cognizant Business Consulting

Developed a consulting-led approach to diagnosing complex business challenges, shaping transformation strategies, and aligning business, technology, and delivery stakeholders across regulated and complex operating environments.

Platform Fluency

Enterprise platforms across the stack

Deep working knowledge of the platforms CIOs actually operate: hyperscalers (Azure, AWS, Google Cloud), CRM (Salesforce, Dynamics 365), ERP (SAP, Dynamics 365 F&O, Microsoft Business Central), low-code (Pega, Appian, Camunda), and integration (Boomi, Workato, WSO2, Azure Integration Services, AWS Kafka).

Commercial Leadership

P&L ownership at enterprise scale

P&L accountability of $25M+ and sales targets of $30M+ across North American enterprise accounts — building CXO relationships, shaping complex technology and services opportunities, and aligning platform, partner, and delivery capabilities to enterprise priorities.

Enterprise Transformation

Cross-industry program leadership

Led and supported major transformation programs across manufacturing, insurance, healthcare, transportation, logistics, and public services in Canada, the United States, and the United Kingdom — accountable from strategy through architecture, delivery, and go-live in complex, regulated operating environments.

Selected Experience Strategy proven in complex environments

Programs delivered at enterprise scale.

Global Manufacturer

ERP Consolidation

Led the consolidation of Baan, Oracle, and internally developed ERP environments into a common global template based on Dynamics 365 Finance & Operations — creating the foundation for standardized processes, improved enterprise visibility, and a scalable global operating model.

FocusERP modernization · Global standardization · Manufacturing transformation
Leading P&C Insurer

Sales and Service Transformation

Led the transformation of agency onboarding, career opportunities, quote-to-policy, sales, and customer-service processes using Dynamics 365, Power Platform, and Azure Integration Services. Connected the platform with policy administration, commissions, ERP, data, marketing, agency validation, and agent-service systems.

FocusInsurance distribution · Customer service · Enterprise integration
Blue Cross Blue Shield

Contact Center Transformation

Led Genesys, Dynamics 365, and customer-portal transformation programs for a leading US healthcare payer, connecting customer interactions across digital and assisted-service channels.

FocusContact center · Omnichannel service · Healthcare transformation
Royal Mail

Claims Automation

Led the modernization of claims processing for delayed and lost parcels and letters — improving how customers submitted claims and how service teams managed assessment and resolution.

FocusClaims automation · Customer experience · Process modernization
UK Public Sector

Citizen Services

Led digital platforms supporting civil registrations, waste services, complaints, housing, council tax, and payment processes — improving citizen access while streamlining case management and operational workflows across departments.

FocusCitizen services · Case management · Service digitization
Contact

Let's discuss what comes next.

I welcome conversations with enterprise leaders shaping their next technology or AI transformation — and with technology-services leaders building the next stage of market and portfolio growth.

Resume
View CV
Based in
Toronto, Canada
Coverage
North America
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